CISCO Certified Network Associate (CCNA)

At AVTECH, we provide I.T. & allied health certifications, and hands-on training.




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Certification Training is our specialty. Courses are for certificate preparation purposes only. These courses are NOT associated with WIOA/WDP or any other State or Federal sponsored employment training.



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Course Introduction

Cisco Certified Network Associate Voice (CCNA® Voice) confirms that you have the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications.

The CCNA Voice is intended for someone who wants to learn how to operate Voice Over IP Telephone systems using Cisco Products. This certification falls within their vendor products and focuses on VOIP issues.CCNA stands for Cisco Certified Network Associate. CCNA Voice certification tells employers with voice networks and voice applications that you have the skills required to manage and support them.

Preparing for CCNA Voice certification by studying for the exam gives you working knowledge of a variety of voice technologies. Once your study at LaSalle is completed you will have been thoroughly exposed to the information needed to operate and troubleshoot these networks with confidence.

As you become prepared for a career in voice networking you’ll get training on system monitoring and move along with working knowledge of VolP technologies. Some of these applications are connected to call control, essential in call centers for example, as well as voice mail and messaging solutions found in businesses of all sizes. This certification also covers mobile applications and devices.

The CCNA is a prerequisite to earn the CCNA: Voice certifications.

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