ITIL Foundation V3

At AVTECH, we provide I.T. & allied health certifications, and hands-on training.

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Certification Training is our specialty. Courses are for certificate preparation purposes only. These courses are NOT associated with WIOA/WDP or any other State or Federal sponsored employment training.


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Course Introduction

This exciting and dynamic 3-day ITILĀ® Foundation Certification training course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL V3 intermediate level training courses.

1. None, although a familiarity with IT service delivery will be beneficial.
2. Complete at least 20 hours of personal study by reviewing the ITIL Lifecycle Suite of books

Follow-on Courses

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